Privacy Policy

Last Updated: July 31, 2026

AFH Collections ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website.

1. Information We Collect

• Personal Data: When you place an order or contact us via our form, we collect your name, email address, phone number, and shipping address.
• Usage Data: We automatically collect how you interact with our site (pages visited, time spent) to improve your experience.

2. How We Use Your Data

• To process your orders and deliver your products.
• To communicate with you about your order status.
• To send you promotional offers (only if you have opted-in).

3. Data Sharing

We never sell your data. We only share it with third parties necessary to run our business, such as:

• Firebase & Cloudinary: To securely store and serve your data and product images.
• Formspree: To securely route your contact form submissions directly to our internal email inbox.

4. AI Chatbot & Data Processing

AFH Collections utilizes a third-party AI assistant (powered by Groq's large language models) to provide automated customer support via the chat widget on our website. When you interact with the AI chatbot, your messages are transmitted to Groq's servers to generate a response.

Please note:

• We do not store or share your messages beyond what is necessary to provide this service.
• The AI assistant is for informational purposes only. For formal inquiries, order confirmations, or sensitive data, please use our official contact email (sebosbashy@gmail.com) or phone line.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. Please contact us via our Contact page.

6. Contact Us

If you have questions about this Privacy Policy, reach out to us at sebosbashy@gmail.com.