Shipping Policy

Last Updated: July 31, 2026

At AFH Collections, we aim to get your premium fashion items to you as quickly and securely as possible.

1. Processing Time

All orders are processed within 1-3 business days after order confirmation. We do not ship on weekends or Nigerian public holidays.

2. Shipping Rates & Delivery

Shipping Fees: Calculated at checkout based on the weight and destination of your order.

3. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or WhatsApp. You can use this number to monitor your delivery progress.

4. Delayed or Missing Packages

If your package is delayed beyond the estimated delivery time, please reach out to us immediately via our Contact Us section. We will file a claim with the courier on your behalf.

5. Shipping Address Errors

Please ensure your shipping address is 100% correct at checkout. AFH Collections is not responsible for orders lost due to incorrect addresses provided by the customer.

6. AI Chatbot Integration

Our AI site assistant is fully trained on this Shipping Policy. Feel free to ask it about your delivery timelines via the chat widget on our homepage. However, for urgent shipping inquiries or unexpected delays, please reach out to us directly at +234 902 171 3686.